Skip to product information
1 of 1

ServiceNow Administrator

ServiceNow Administrator

Regular price Dhs. 1,700.00 AED
Regular price Dhs. 2,200.00 AED Sale price Dhs. 1,700.00 AED
Sale Sold out

💻 Learn easily anytime, anywhere.

🤖 AI Courses for Advanced Learning

🏆 Earn an HRDC accredited certificate

📈 Access resources for continuous improvement

View full details

“Responsible AI is not just about liability — it's about ensuring what you are building is enabling human flourishing.”

Course Description:

The ServiceNow Administrator course equips learners with the essential skills to effectively manage and maintain ServiceNow instances. Participants will gain a comprehensive understanding of ServiceNow's core functionalities, including configuration, customization, and administration. Through hands-on exercises and practical examples, students will learn how to navigate the ServiceNow platform, configure user interfaces, manage data, automate workflows, and troubleshoot common issues. This course is designed for individuals seeking to become proficient ServiceNow administrators and enhance their organization's productivity and efficiency.

Modules Covered:

Module 1: Introduction
Module 2: ServiceNow Overview
Module 3: List
Module 4: Table & Form Creation
Module 5: Data Dictionary
Module 6: User Administration and Data Security
Module 7: Update Set
Module 8: Import Set
Module 9: Workflow & Flow Designer
Module 10: Service Catalog
Module 11: SLA
Module 12: Notification

Training Outcome:

  • Understand the fundamental concepts of ServiceNow administration, including roles, permissions, and system configurations.
  • Gain proficiency in configuring ServiceNow user interfaces to align with organizational needs and user requirements.
  • Learn how to effectively manage and maintain data within ServiceNow instances, including data import/export and database management.
  • Acquire skills to automate business processes and workflows using ServiceNow's powerful automation tools, such as Flow Designer and Orchestration.
  • Develop troubleshooting techniques to identify and resolve common issues encountered within ServiceNow instances, ensuring smooth operation and user satisfaction.
    Emirates International Research & Innovation Center

    Kudos to your dedication towards learning and improving your skills with a respected certificate recognized globally.

    Certificate of Achivement

    Customer Reviews

    Based on 107 reviews
    89%
    (95)
    11%
    (12)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    A
    Ali al-Jabour
    Flexible Learning, High-Quality Content

    The flexibility to learn at my own pace was incredibly beneficial. The course provided high-quality content that I could apply immediately in my work as a ServiceNow Administrator.

    K
    Kifaaya al-Sesay
    Hands-On Experience with ServiceNow

    The hands-on approach in the course was great. I was able to get practical experience with ServiceNow tools and functionalities, which I could apply directly to my role as an administrator.

    N
    Nusaiba al-Amer
    Great for Beginners and Professionals

    Whether you're new to ServiceNow or looking to refine your skills, this course is great. I appreciated how I could learn at my own pace and feel more confident in using the platform day-to-day.

    S
    Sabreen al-Selim
    Well-Designed and Comprehensive Course

    This course was well-designed, with clear objectives and in-depth content. The ability to learn at my own pace was a huge benefit, allowing me to master the material and feel confident in applying it on the job.

    H
    Hawraa al-Mousa
    Highly Effective Self-Study Course

    This course is highly effective for self-study. The lessons were easy to follow, and I had the flexibility to learn at my own pace, making it a great fit for someone with a busy lifestyle.